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Frequently Asked Questions

  1. How can I contact Day of Discovery?
  2. How can I contact Discovery House Publishers?
  3. Can I visit Discovery House Publishers and RBC Ministries?
  4. What is included in Shipping and Processing?
  5. What payment methods do you accept?
  6. Is it safe to enter my credit card number online?
  7. What happens to my name and address?

Answers...

  1. How can I contact Day of Discovery?

    E-mail RBC Ministries (contact us) or write to us at:
    Day of Discovery
    Department D
    Grand Rapids, MI  49555

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  2. How can I contact Discovery House Publishers?

    E-mail Discovery House Publishers (contact us) or write to us at:
    Discovery House Publishers
    PO Box 3566
    Grand Rapids, MI  49501

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  3. Can I visit Discovery House Publishers and RBC Ministries?

    We would love for you to visit us at 3000 Kraft Ave. SE, Grand Rapids, MI 49512. To schedule a tour, you may call 616-942-6770 and ask to be directed to our tour coordinator. In order to get the most out of your tour, plan on coming between the hours of 8:30 a.m. and 3:00 p.m. Monday through Friday. We look forward to sharing the ministry with you!

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  4. What is included in Shipping and Processing?

    You can find out more when you click on shipping policy.

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  5. What payment methods do you accept?

    In the USA, we accept MasterCard, Visa, American Express, and Discover cards, as well as our own Discovery House Publishers $25 Gift Card. In Canada, we accept MasterCard, Visa, and Discover credit cards. For details on how to pay for your order using check or money order, call 1-800-653-8333, weekdays between 8:30 a.m.-10 p.m. or on Saturdays, 9:00 a.m. -5:00 p.m.

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  6. Is it safe to enter my credit card number online?

    Your security is of the utmost importance, that's why Discovery House Publishers employs the latest in 128-bit security technology to assure that your private information is safe. Our security certificates are verified through Equifax—a leading source for online protection. 

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  7. What happens to my name and address?

    You've trusted us with your personal data and we take that trust very seriously. Your name, address, or any other private information is never rented to anyone outside the RBC Ministries family of ministries.

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